In practical terms, for customer clarity, applied consistently, the Terms below control use of this store and purchases made from us. As a related point, as part of this policy, by using the store or placing an order, you agree to these Terms and the policies linked here.
Store Use and Account Information
For a predictable shopping experience, for consistent customer care, used as the operative rule, you must use the store lawfully and provide accurate, current checkout and account information. Consistent with this approach, as part of the customer agreement, you are responsible for safeguarding account credentials and for activity under your account.
Our Approach to Intellectual Property and Prohibited Conduct
To explain how this works, as a practical service rule, as part of a dependable process, store content is protected by applicable intellectual-property law. To be specific, for shoppers reviewing this page, you may not misuse the store, interfere with security, introduce malicious code, scrape unlawfully, impersonate another person, or violate law or the rights of others.
About Prices, Payment, and Taxes
In practical terms, for straightforward administration, as the store administers it, prices and payments are in USD. In the same context, for straightforward administration, supported card information is stated in our Payment Policy. In customer-facing terms, for straightforward administration, taxes are collected as required by applicable law.
Shipping
The customer-facing rule is that as applied by this store, presented without ambiguity, we deliver only within the United States, provide free standard shipping on all U.S. orders, process orders in 1–2 business days, and estimate 4–6 business days in transit. To be specific, to keep the record precise, A tracking number is provided after shipment.
About Disclaimers and Liability
Our policy is designed so that under the store standard, expressed in customer-ready terms, to the fullest extent permitted by law, services are provided as available and implied warranties and liability are limited where legally permitted. Operationally, for eligible U.S. orders, nothing in these Terms excludes rights or remedies that cannot lawfully be excluded.
Products and Orders Information
As part of our service commitment, as part of this policy, set out transparently, product descriptions, specifications, availability, and images are provided in good faith. As a related point, for eligible U.S. orders, the store may correct errors, limit quantities, reject fraudulent orders, or cancel an order when reasonably necessary, with an appropriate refund for amounts charged.
Governing Law and Changes
Our policy is designed so that as part of the customer agreement, as the controlling customer standard, these Terms are governed by applicable U.S. federal law and the applicable law at the merchant address below, without limiting mandatory consumer protections. In the same context, for eligible U.S. orders, the store may update these Terms by publishing the revised version.
Cancellation, Returns, and Exchanges Information
The practical standard is that for shoppers reviewing this page, as part of a dependable process, you can ask for cancellation before shipment. Consistent with this approach, to set a clear expectation, after shipment, our Refund Policy applies, including the 30-day no-reason return and exchange period, merchant-paid return shipping, stated exclusions, and 5–10 business day refund timing.
Store and Customer-Care Details
For customers using this store, for eligible U.S. orders, for a clear commercial understanding, Store name: Sun Bum
For customers using this store, to keep the record precise, presented without ambiguity, Customer-care email: Support@sunbnk.shop
As part of our service commitment, to keep the record precise, as a firm service commitment, Support telephone: 8706173051
As part of our service commitment, for consistent customer care, stated directly, Business and return address: 725 Stribling Dr, Azle, TX 76020, US
As part of our service commitment, as part of the customer agreement, set out transparently, Customer-service hours: Monday to Friday, 9:00 AM–5:00 PM (America/New_York).